Released on: August 11, 2008, 12:44 am

Press Release Author: Emmanuel Chavez / US Contact Point

Industry: Marketing

Press Release Summary: USContactPoint, an American-based call center solutions
provider recently expanded its call center operations to cater to the rapidly
growing demands. Company officials say, they have to continuously keep up the
growing demands of customers to maintain competitiveness in the call center
industry.

Press Release Body: USContactPoint, an American-based call center solutions provider
recently expanded its call center operations to cater to the rapidly growing
demands. Company officials say, they have to continuously keep up the growing
demands of customers to maintain competitiveness in the call center industry.
USContactPoint says that the total contract value is over $10.3 million, with the
majority of the system integration portion being recognized in the second quarter.
The expansion is set to increase USContactPoint's total number of call center seats
from 2,500 to approximately 6,000. The increased seats will cater the rapidly
growing order taking and emergency response clients.
By implementing flexible and inexpensive solution packages, USContactPoint is
successfully extending its client range of cost efficiency and profit enhancements.
This expansion may greatly improve their company\'s services. Officials explain that
the company maintains excellent services which include toll free customer service,
order taking service, direct response, infomercials, conference and registration,
appointment scheduling, emergency response, virtual receptionist, 24-hour help desk,
and Interactive Voice Response.
USContactPoint is able to maintain competitiveness in the changing market by
persistently testing new services and products that may cater to the needs of
consumer demands.
USContactPoint is a call center systems provider that combines the latest technology
with exceptional customer service. It continues to utilize manpower and resources to
leave a powerful impression on its clients.



Web Site: http://uscontactpoint.com/

Contact Details: 866.651.0999
Email: sales@uscontactpoint.com
info@uscontactpoint.com
http://www.uscontactpoint.com